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We recommend booking your limousine service at least 24-48 hours in advance to ensure availability, especially during peak seasons or for special events. For airport transfers, we suggest booking as soon as your flight details are confirmed. However, we do accommodate last-minute bookings based on availability.

Our standard cancellation policy allows for full refunds if cancelled at least 24 hours before the scheduled service. Cancellations made within 24 hours of the service may be subject to a cancellation fee. For special events or peak seasons, different cancellation policies may apply, which will be communicated during the booking process.

Yes, we provide transportation services throughout Jordan, including Petra, Dead Sea, Aqaba, and other popular destinations. Long-distance travel and inter-city transfers are available with our entire fleet. Additional charges may apply based on distance and duration.

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), cash, bank transfers, and mobile payment solutions. For corporate clients, we also offer invoicing options with approved credit terms.

Yes, all our chauffeurs undergo rigorous training and background checks. They are professionally licensed, experienced, and knowledgeable about the local area. Our chauffeurs are trained in customer service, safety protocols, and defensive driving techniques to ensure a safe and comfortable journey for our clients.

Yes, we offer airport meet and greet services at Queen Alia International Airport and other airports in Jordan. Our chauffeur will monitor your flight status, meet you at the arrivals area with a personalized sign, assist with luggage, and escort you to your waiting vehicle. This service ensures a smooth and stress-free airport transfer experience.